Privacy Policy

This Privacy Policy explains how Tear Jeans collects, uses, discloses, and protects personal information when you use tearjeanstelevision.boats and related course services.

Effective Date As stated in policy
Scope All users of our services
Questions Contact

Privacy overview

How data is collected and how cookies are used

This section outlines the main categories of information processed, where it may come from, the cookie technologies in use, and the choices available to users.

01 · Collection

Information We Collect

We may collect identifiers, contact details, account information, course enrolment details, payment-related records where applicable, communications you send us, and technical data such as device, browser, and usage information. We may also process information you choose to provide in forms, surveys, or support requests.

The categories of information collected depend on how the site and courses are used.
02 · Sources

Sources of Information

We collect personal information directly from you when you register, enrol, contact us, or otherwise interact with the site. We also receive limited information from systems that support hosting, analytics, security, payment processing, and course delivery, and we may generate records from your use of the site and learning materials.

Information may come from direct submissions, automated collection, and service providers involved in site operation.
03 · Cookies

Cookies and Similar Technologies

Our site may use session cookies, persistent cookies, and similar technologies. These may support login sessions, remember settings, measure site performance, and help us understand how visitors use the site. We keep cookie use to standard operational and analytical purposes appropriate for a professional training website.

We use cookies and similar technologies for basic operation, preferences, and analytics.
04 · Controls

Cookie Controls

You can usually control cookies through your browser settings and, where offered, through on-site preference tools. Blocking some cookies may affect site functionality, saved preferences, or access to course features. We do not rely on cookie controls to override legal or security-related processing that is necessary for the site to operate.

Browser settings and related tools can be used to limit or remove non-essential cookies.

Data Processing Overview

How personal data is used and shared

This section outlines the main purposes for processing personal data, the types of external recipients involved, and the legal framework that supports limited data sharing.

Purpose of use

How We Use Information

We use personal information to provide and manage accounts, enrolments, and course access; communicate with users; process payments where applicable; maintain security; monitor and improve site performance; troubleshoot technical issues; meet legal and record-keeping obligations; and support administration of the website and related services.

Processing is limited to purposes connected with operating the site and delivering courses.

Third-party sharing

Service Providers and Partners

We may share personal information with service providers that support hosting, analytics, communications, payment processing, customer support, and course delivery. These parties are expected to handle information for the purposes we specify and to use appropriate safeguards consistent with their role.

Service providers receive only the information needed to perform their functions.
User Rights

Your Rights

You may have rights to access your personal information, request correction of inaccurate details, and raise concerns about how we handle your information. In some cases, we may decline a request where permitted or required by law, or where we need the information for legitimate business, security, or compliance reasons.

Available rights may vary depending on the type of information and applicable Australian law.
Requests

How to Make a Request

Requests should describe the information or issue involved so we can assess and respond appropriately. We may ask for additional details to confirm identity or clarify the scope of the request, and we will respond within a reasonable period after verification and review.

We may need to verify identity before acting on a request and may keep a record of the outcome.
Data Retention

Retention of Information

We retain personal information for the period needed to provide services, maintain records, resolve disputes, meet legal obligations, and support security and fraud prevention. When information is no longer required, we take reasonable steps to delete it or de-identify it, subject to any legal or operational retention needs.

We keep information only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Changes to This Policy

If we make material changes, we will take reasonable steps to make the updated policy available and indicate when it was last revised. Continued use of the site after an update means the revised policy applies from its effective date.

We may revise this policy to reflect changes in our practices, services, or legal obligations.

Contact Details

Contact Page
Email contact
Telephone contact
+61 411 579 929
Postal address
12 King William Road, Wayville, SA, 5034
Privacy enquiries

Use the contact details below for questions about this policy or our handling of personal information.